Rinheat Oy
Rinheat's Procurement Development Project - High quality and Structured Procurement Process Through Collaboration
Rinheat Oy wanted to enhance their procurement process for greater efficiency. Kospro was responsible for this comprehensive development and the creation of new procurement methods. As a result of the collaboration, Rinheat's procurement process is now clear and precisely managed, ensuring successful purchases.
Rinheat Oy addresses the needs of the forestry industry with comprehensive equipment deliveries. Their operations focus on innovative solutions for heat recovery and evaporation, and the company holds several patents in this area, says Rinheat's CEO Tatu Miettinen.
- We often act as the main contractor for projects. We supply the equipment and are the ones responsible for their commissioning and supervision, i.e., the major aspects of the projects. External partners provides installations and detailed planning, Miettinen continues.
- Good fundamental technology is the key to our high-quality operations.
Operating in a family-like manner, Rinheat has been offering top engineering solutions to its customers since 1986. Today's Rinheat is an international company with a demand for its expertise worldwide.
- Rinheat's equipment can be found on every inhabited continent.
The Goal: A Procurement Ecosystem Benefiting All
Rinheat's idea was to create more controlled and transparent supply chain. They had two clear goals for procurement development in collaboration with Kospro:
- Developing networks, specifically finding top-quality subcontractors that best meet Rinheat's needs.
- Ensuring high quality, by eliminating subcontractors that do not meet set quality standards
Successful procurement, both in technology and other areas, is particularly crucial for a company like Rinheat, which has a significantly high turnover rate.
- It's not about focusing solely on our own operations. We want to create and maintain an efficient ecosystem based on trust and responsibility, where our subcontractors also thrive, Miettinen clarifies.
- Getting things cheaply is not the only - nor the most important - criteria for procurement. What is valuable is continuity, meaning the repeatability of successful procurement and the confidence that everything is as it should be.
Comprehensive Development of Procurement Towards More Efficient Practices
When the idea of developing procurement arose, Miettinen immediately knew which company's number to dial: Kospro. Miettinen is familiar with Kospro's CEO Juha Koskinen's previous work and knew that Koskinen's expertise could be trusted. Initially, Rinheat's situation and needs were thoroughly assessed, based on which the first summary of areas for improvement in procurement was made. A core procurement team was assembled to evaluate and define procurement criteria, comparability, consolidation, and many other factors.
- Juha's experience and perspective from the construction industry were valuable resources that we can also utilize in our industrial equipment delivery projects, Miettinen assesses.
Kospro's role was to lead and coordinate the process, based on which new tools and practices were jointly created. Kospro also trained the procurement staff in the new methods and ensured a smooth implementation of new ways of working
Procurement Methods Developed with Kospro Have Increased Our Confidence in Procurement
Miettinen says that with the new tools and methods, procurement practices have changed radically – and definitely for the better. A clear and comprehensive structure was created for the procurement process, as well as procurement categories that facilitate not only the execution of procurement but also their successful evaluation.
- Previously, we executed procurement as needed, which sometimes created scheduling challenges. Now, procurement are carried out in a well-planned and structured manner. Thanks to a clearer procurement process, verifying deliveries is effortless.
- The procurement methods developed with Kospro have increased our confidence in procurement, as we now have a broader supplier pool, more precise evaluation criteria, and better-prepared requests for quotations. This allows us to procure in better terms. Overall, we now have a better touch with the markets.
And Miettinen is not satisfied in vain, as Rinheat is already seeing the results of the new procurement practices.
- We get higher-quality responses to our procurement inquiries, and scheduling is also easier for our subcontractors.
Outsourced Service Pays Off: Expertise, Efficiency, and Fresh Perspectives Add Value for the Company
An outsourced service like Kospro, which is immediately involved in shaping the process, is, in Miettinen's opinion, an opportunity that others should also embrace without hesitation.
- A professional from outside the company can critically and from new perspectives examine old practices. Not all the required expertise may be found within the company - or even if it is, implementation may fall behind other matters. By outsourcing a task, it can be trusted that the matter receives the expert's undivided attention and is completed with strong professionalism. This brings significant added value to the company. The cooperation with Kospro left such a good feeling that Miettinen does not hesitate to recommend their services to others as well.
- I appreciate Kospro's "no bullshit" attitude. No unnecessary babbling or meetings, just getting things done and achieving results.
- Thanks to the development work carried out by Kospro, our procurement now works better in every way. This service would definitely be benefited by other similar companies where the execution of professional procurement is important.